Sales, Return and Exchange Policy for SkinAgain Effective Date: January 1, 2009

This sales policy ("Sales Policy") applies to you ("Customer", "you" or "your") when you purchase any products or services from SkinAgain, LLC. and/or any of its affiliates. ("SkinAgain", "we", "us" or "our") through the online store (the "Store") available through the SkinAgain website at www.skinagain.com (the "Site"). You and SkinAgain agree that the following terms and conditions are the exclusive terms governing all sales transactions between Customer and SkinAgain. Any attempt to alter, supplement, modify or amend this Sales Policy by the Customer will be considered a material alteration of this Sales Policy and, therefore, will be null and void. In addition, this Sales Policy is subject to change at any time, with or without prior written notice to you. Therefore, please check this Sales Policy carefully each time you place an order with or accept delivery of any goods through the Store.

PURCHASES
You may purchase products through our Store as a non-subscribing Site user or you may create an account with our Site in order to personalize your purchases. Please see our Security and Privacy Policy for further details on how SkinAgain collects, stores and uses your personal information. You may purchase products that you wish to buy from SkinAgain by adding such products to your shopping cart available through the Store. You may search for products, and review, add to or remove products from your shopping cart by using the navigational tools available in the Store section of the Site. Once you have finished browsing you may proceed to submit your order to check-out for purchase, or if you have a Site account, you may save the products in your shopping cart for purchase at a later time. Placing a product in your shopping cart does not reserve the price shown at that time. It is possible that a product price may increase or decrease between the time you place it in your cart and the time you purchase it. After you have submitted your order and shipping selections through the Store, along with your applicable billing and credit card information, you will receive an e-mail receipt from SkinAgain confirming your purchase. Price, specifications and terms of offer contained on the Site are subject to change without notice. All prices are listed in US Dollars. SkinAgain reserves the right to refuse service to anyone.

PAYMENT METHODS
Visa
MasterCard
Discover
American Express
PayPal

PAYMENT TERMS
An order placed through the Store is not binding upon SkinAgain until it is accepted; SkinAgain must confirm pre-authorization of your credit card before it will accept an order. Payment for product(s) ordered is due upon shipment of your order. Customer can make payments by credit card, or any method listed under the Payment Methods of this Sales Policy. You will receive an e-mail from SkinAgain confirming acceptance of your order and processing of your payment following your submission of your order in accordance with this Sales Policy.

PROMOTIONAL OFFERS
SkinAgain may present promotional offers to shoppers. Offers are valid only while supplies last. If Customer wishes to return an item from a promotional offer, the customer must return all items that were part of that offer within 30 days of the original invoice date. Individual items within a promotional offer may only be returned for repair / replacement if a RMA number is acquired within the standard return period. Please see our SkinAgain.com Returns Policy set out below for further details.

PROMO CODES
SkinAgain will sometimes furnish an alphanumeric code that can be used for promotions on our web site. These promotional codes may be found in print and/or online advertisements, sent via email to SkinAgain Newsletter and/or Promotion subscribers, presented on the Site or circulated at events and through other means. Some of the specials offered by entering a Promo Code during checkout include free shipping, volume discounts, or free gifts. The provisions for a Promo Code will be included with the code itself; if an expiration date or other condition is stipulated, just reference where the code was acquired for the exact requirements. Please note that Promo Codes are not redeemable for cash and Customer must spend more than the discount price in order for a promotion to be applied. For example, if a Promo Code offered $10.00 off Customer's next purchase, Customer would need to spend more than $10.00 to redeem the discount.

SALES TAX
Customer orders will be charged applicable sales tax according to his/her state's sales tax laws. The amount of tax charged depends upon many factors, including the type of item purchased, and the destination of the shipment.

CANCEL ORDERS
Customer may request that an order be cancelled provided the order has not already been processed. You may call our Customer Service Center during SkinAgain's hours of operation to request an order cancellation. Emails are not accepted for this request. Customer's credit card will not be charged if the order is cancelled prior to processing.

BACK-ORDERS
SkinAgain strives to have all products in stock and available for sale at all times. It is not SkinAgain's policy to sell backordered merchandise. If an order is placed and SkinAgain becomes out of stock before the order is processed, an email will be sent to the email address associated with your order to alert you that the order is unable to be processed and will be canceled.

ORDER STATUS
SkinAgain will keep Customer informed of his/her order status via e-mail. All shipment tracking information will be emailed to Customer's email address associated with his or her order once such order has shipped. Customer may also acquire their order status and other updates by logging in to his/her account on SkinAgain's website.

SHIPPING CHARGES
Total cost for purchase of any product will include shipping and handling charges shown on the SkinAgain invoice.

RISK OF LOSS
In the event your product is damaged in shipping, please refer to our exchange policy below. SkinAgain will advise Customer of estimated shipping dates, but SkinAgain will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes.


RETURN/EXCHANGE POLICY FOR SKINAGAIN, LLC (SKINAGAIN, LLC) ("SELLER")

In the event you are not fully satisfied with the merchandise you have purchased online, you may return ship the item (s) directly to:

SkinAgain
3246 Grey Hawk Ct.
Carlsbad, CA 92010

You have 30 days from the receipt of the online shipment to return any item for credit or exchange, provided the merchandise is unused, in original condition and is returned in the original shipping container.

A copy of your original e-mail invoice must be included in the box with the returned merchandise. Please indicate on your invoice whether you would like credit or an exchange of a different SkinAgain product. As the customer, you are responsible for all shipping charges on a return to SkinAgain, LLC. Seller strongly recommends that you use a traceable method such as UPS for return shipment in order to ensure and track the return of your merchandise. Seller is not responsible if your shipment is lost in return transit.

Upon the Seller's receipt of return, you will be issued a credit to the credit card used for purchase or an exchange within three (3) business days.

Please refer to the individual item(s) and customer service number on your original e-mail receipt should you have any questions about your return.